At easwe.com, we are committed to providing our customers with a seamless and hassle-free shopping experience. To ensure that your order arrives in a timely and secure manner, we have partnered with FEDEX/USPS/UPS carrier.

1. Processing Time
– Generally it takes 1-2 business days for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays.Orders will not be processed on Saturday and Sunday.

2. Delivery Time
– We do our best to ship your orders from our warehouses as quickly as possible. After your order has shipped, a shipping confirmation email will be sent to your email address.

3. Change of Delivery Address
– NO FEE for changing shipping address BEFORE we provide you the tracking number.

4. Order Tracking
– If you have already registered on easwe.com, you can track your order, shipping and handling information on your account.
– If you have not registered on our website, you can track your order here with your Order ID and email.

5. Order Cancellation
– If you wish to cancel your order before it has shipped, please contact us immediately, we will not charge additional handling fees and provide a full refund.
– Once the product has been shipped, the standard return policy will apply.

6. Shipping Details
– We offer Free Shipping on all orders and No tax. Easwe.com only supports delivery to the United States. If you are not in the United States, please visit the sub-sites in other countries.
Shipping Country: United States;
Estimated Handling Days: 1-2 business days;
Estimated Transit Days: 2-3 business days;
Costs: Free shipping;
Note:
1. We have local warehouses on both the East and West Coasts of the United States. After an order is placed, our warehouse system automatically selects the nearest warehouse based on the customer’s address for shipment.
2. Handling Days: The Handling Day tells you when a package leaves our warehouse.
3. Transit Days: The Transit Day is the time it takes the carrier to deliver a product to a customer. Actual delivery dates may vary due to various factors such as shipping delays, weather conditions, etc.

7. Remote Area Notice
– Orders shipped to remote areas such as Alaska, Hawaii and other rural or island regions may require longer delivery times and additional shipping fees. After placing an order, our customer service team will contact you to confirm and arrange the payment of the extra remote area surcharge. Please note that this surcharge is not collected by EASWE, but by the shipping carrier, and the specific fee varies depending on the destination.
– Orders to remote areas will be processed and shipped only after the remote area fee has been paid. If you are unable to accept the additional charge, you can request a full refund.

For any shipping questions please email [email protected].